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The Excelsior, Hong Kong Hotel, Hong Kong

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From206US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

281 Gloucester Road, Hong Kong, China

The Excelsior, Hong Kong, is strategically located in a vibrant urban setting, providing easy access to many attractions. This hotel is known for its blend of luxury and comfort, catering to both leisure and business travelers. Unique features include a selection of dining options with Michelin accolades, a professional wellness center, and a focus on personalized guest services. Its proximity to iconic landmarks underscores its significance in Hong Kong's dynamic cultural landscape.

Location

Centrally located, The Excelsior is just a short walk from major attractions such as Causeway Bay and Victoria Park. Its convenient access to public transport, including MTR stations, facilitates easy exploration of the city. The hotel is approximately 6 miles from Hong Kong Heliport, enhancing travel flexibility for guests.

Rooms

Rooms at The Excelsior, Hong Kong, feature modern amenities with stunning views of Victoria Harbour or the city. Each room is equipped with air conditioning, a flat-screen cable TV, and a minibar. Guests have access to complimentary smartphones for unlimited internet and international calls. Suites include separate bedrooms and additional amenities, promoting a comfortable atmosphere for both relaxation and work.

Eat & Drink

The hotel offers nine outstanding dining venues, including two MICHELIN-starred restaurants. Dining options range from local favorites to international cuisine, catering to diverse tastes. Noteworthy restaurants feature expertly prepared dishes combined with elegant atmospheres. Guests can enjoy culinary experiences that encompass both tradition and innovation.

Leisure & Business

The Excelsior provides comprehensive business services and leisure facilities tailored for discerning travelers. The hotel includes an extensive wellness center, promoting relaxation and mindfulness through various spa treatments. Additionally, a large executive lounge offers complimentary breakfast, snacks, and a relaxing environment for networking. The hotel also provides state-of-the-art meeting rooms to accommodate corporate events.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
25 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Deluxe King Room
Max:
2 persons
34 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Heating
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Superior King Room
Max:
2 persons
28 m² 
Bed options:
1 King Size Bed
Harbor view
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Hong Kong 2.7 mi
Airports
Hong Kong H K Heliport (HHP) 5.8 mi
Macau (XZM) 54.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • Rooms/ Facilities for disabled
  • Elevator

Sports & Fitness

  • Exercise gym

Guest Parking

  • Electric kettle

Dining

  • Restaurant
  • Bar/ Lounge area

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Telephone

Room decor

  • Carpeted floor
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Location

281 Gloucester Road, Hong Kong, China
Map view
281 Gloucester Road, Hong Kong, China
Nearby
Shopping Area
Causeway Bay
1400 ft
555 Hennessy Road Causeway Bay
Sogo Mall
1300 ft
Mall
Hysan Place
1900 ft
221 Gloucester Rd
Noonday Gun
400 ft
Mall
Windsor House
2000 ft
Victoria Harbour
Causeway Bay Typhoon Shelter
1400 ft
Mall
Hang Lung Centre
1600 ft
Restaurants
Crystal Jade La Mian Xiao Long Bao
200 ft
280 Gloucester Road
Hooray Bar and Restaurant
200 ft
P502 ,World Trade Centre
Kung Tak Lam Shanghai Vegetarian Restaurant
200 ft
Shop No. 1001
Tonkichi Japanese Restaurant
300 ft
Shop P412 World Trade Centre
Mr steak buffet a la minute
200 ft
6/F
No. 5 Italian World Trade Centre Branch
200 ft
Shop 311
Kani-ya Teppan Yaki
200 ft
Shop P901
Burgeroom
1000 ft
Shop D
Shanghai Mian
200 ft
Shop No 311

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Convenient Location
Welcoming Service
Cramped Rooms
Additional Dining Charge
7.8/10
Very good
Rooms
7.5
Location
8.8
Service
8.2
Dining
7.6
Guest reviews
7.8/10
based on 13 review
8.3
8.3/10based on 1327 review
Aaron
United Kingdom, June  2024
8.8/10

The hotel rooms, with beautiful harbor views at night, were small but up to expectations catering to local Hong Kong folks. The service was exceptionally friendly and helpful. The location was very central, just around the corner from the MTR, with good local restaurants nearby. The dining experience offered a variety of food choices, especially at the superior chefs' stations. The facilities were well-kept and modern, making the stay enjoyable and convenient.

Rooms
8.0
The rooms, although on the small side, offered beautiful harbor views at night and were up to expectation for local Hong Kong folks.
Service
9.0
The service was exceptional, with friendly and helpful staff.
Location
9.0
The hotel's location was very central and convenient, just around the corner from the MTR, with good local restaurants nearby.
Dining
9.0
The dining experience was top-notch, with a variety of food choices, especially at the superior chefs' stations.
Facilities
9.0
The facilities were modern and well-kept, enhancing the overall stay experience.
Gary
United Kingdom, April  2024
8.4/10

The hotel offers clean and comfortable rooms with friendly staff. The location is excellent for exploring nearby attractions and dining options, though the views of the World Trade Centre building next door from some rooms are not ideal. The dining experience is varied and satisfying, and the facilities are well-maintained.

Rooms
8.0
The rooms, although not the most spacious, were clean and comfortable. The views of the World Trade Centre building next door were disappointing.
Service
9.0
The staff, especially Barbara, Sharon, and Emily, were extremely helpful, polite, and accommodating.
Location
9.0
The hotel's location is ideal for exploring Causeway Bay and nearby attractions. It is conveniently close to public transportation and dining options.
Dining
8.0
The dining experience was more than adequate with a good selection of dishes, especially at Dickens bar.
Facilities
8.0
The facilities are well spread out and cater to different traveler preferences.
James
United Kingdom, April  2024
7.8/10

Staying at the Excelsior was a mixed experience. The hotel boasts a convenient location in the heart of Causeway Bay, surrounded by shopping and dining options, but the rooms feel a bit cramped, akin to a ship's cabin. The service was top-notch, except for room service, and the dining options had a good selection but came at an additional charge.

Rooms
7.0
Our room on the 22nd floor facing the harbour and WTC had a nice view but felt a bit cramped.
Service
8.0
The service was welcoming overall, except for room service.
Location
9.0
The hotel's location in Causeway Bay is perfect for shopping and dining, offering great convenience.
Dining
7.0
Dining options were good but with an additional charge of around £18 GBP per person.
Facilities
8.0
The hotel has convenient facilities overall.
Convenient Location
Cramped Rooms
Drew
United States of America, April  2024
8.4/10

The hotel's rooms, though possibly in need of updates soon, offer nice waterfront vistas. The excellent location near Times Square, Sogo, and the MTR makes it a standout. The service, while generally attentive, lacked some basic courtesies. The unbeatable location in the main shopping area, close to various attractions, is a major plus. The dining experience, with an international spread but slightly pricey, was one of the best. The facilities are good but could benefit from updates.

Rooms
8.0
The rooms had nice waterfront views but could use some updates soon.
Service
7.0
The service, while generally good, lacked some basic courtesies.
Location
10.0
The unbeatable location in the main shopping area close to various attractions is a major plus.
Dining
9.0
The dining experience, with an international spread but slightly pricey, was one of the best.
Facilities
8.0
The facilities are good but could benefit from updates.
Charles
United States of America, February  2024
7.8/10

The hotel offers comfortable rooms with a harbor view, perfect for enjoying the New Year's fireworks. While in need of a renovation, the hotel provides a unique experience uncommon in other chains but falls short in room size compared to other 4/5-star hotels in Hong Kong.

Rooms
7.0
The rooms, though on the smaller side, offer a cozy and comfortable stay with a charming harbor view and the option to use the mini-bar for personal items.
Service
9.0
The staff is incredibly friendly, courteous, and attentive.
Location
8.0
The hotel is conveniently located just around the corner from the MTR, making transportation a breeze. Shopping malls and various dining options are also within walking distance.
Dining
8.0
The dining experience is superb, offering a wide variety of food choices.
Facilities
7.0
The hotel provides ample facilities to enhance your stay, though a refurbishment may be needed to elevate the overall experience.
Stephen
United Kingdom, November  2023
7.2/10

The hotel offers large rooms with plenty of amenities, great for business travelers, but in need of an upgrade. The service is polite and nice, though slightly tired. The location is very convenient with easy access to shopping centers and public transportation. Dining options are diverse but a bit pricey. Overall, a comfortable stay with some room for improvement.

Rooms
7.0
The rooms are spacious with plenty of amenities, but they look like they were done in the 80s and need an upgrade.
Service
7.0
The service is polite and nice, albeit a bit on the tired side.
Location
8.0
The hotel is centrally located with easy access to shopping centers and public transportation.
Dining
7.0
The dining options are diverse but on the pricier side.
Facilities
7.0
The facilities are good, but they could use some refreshing.
David
United Kingdom, November  2023
7.6/10

The hotel has a great location, right next to SOHO and around ten minutes from the Convention Center. The rooms are renovated with modern furniture but a bit tired for a 5-star hotel. The service is attentive and efficient, though not all staff are well versed in English. The dining offers a large selection, but the quality could be better for the price. The facilities are standard for a hotel of this quality.

Rooms
7.0
The rooms are well equipped and standard for a hotel of this quality.
Service
8.0
The staff are all very helpful, polite, and attentive.
Location
9.0
The location is excellent, just next to SOHO and around ten minutes to the Convention Center.
Dining
7.0
The dining is great with a very large selection, though the quality could be better for the price.
Facilities
7.0
The facilities are standard for a hotel of this quality.
Fred
United States of America, October  2023
6.6/10

The hotel offers good rooms with partial harbour views, but in need of updating. The service is helpful, if a bit rushed at times. The location is convenient for shopping and accessing the subway, but not ideal for other activities. The dining experience is pleasant but could be more varied. The facilities are satisfactory.

Rooms
7.0
The rooms are spacious and clean with partial harbour views, but show signs of being outdated.
Service
7.0
The service was generally helpful, although it felt a bit rushed at times.
Location
6.0
The location is convenient for shopping and accessing the subway, but not the best for other activities.
Dining
7.0
The dining experience was decent but could benefit from more variety.
Facilities
6.0
The facilities meet basic needs but could use some improvement.
George
United Kingdom, August  2023
8.8/10

The hotel is ideally situated in the Causeway Bay area, offering a convenient and bustling location with plenty of dining and shopping options. The rooms are clean, comfortable, and well-equipped, ideal for a business visit. The service from the staff is top-notch, always efficient, friendly, and helpful. The dining experience, though impressive in variety, may come at an additional cost. The facilities are commendable, with a complimentary executive club offering a breathtaking view.

Rooms
8.0
The rooms overlooked the harbor, providing a nice view, and had a bath plus ample king-sized bed. They were clean and met the requirements for a business visit, although they were a bit dark.
Service
9.0
The service at the hotel was excellent, with very helpful and friendly staff.
Location
10.0
The location is exceptional, within walking distance to the MTR, trams, and buses, making it very convenient for exploring the city or accessing central areas like Wan Chai. Additionally, it is surrounded by numerous bars, food options, and shopping areas.
Dining
8.0
The dining experience was impressive with a lovely selection of food, although paying extra for breakfast may be a bit of an irritation. However, complimentary dining options at the executive club with a fantastic view add value.
Facilities
9.0
The facilities at the hotel are top-notch, particularly the complimentary executive club with a breathtaking view, adding to the overall experience.
Mike
United Kingdom, August  2023
8.2/10

I thoroughly enjoyed my stay at the hotel. The rooms, while small and dated, were spotlessly clean and quiet, offering fantastic views over the harbor to Kowloon. The service was exceptional, with highly trained and extremely helpful staff. The location was excellent, within walking distance to various amenities and the MRT. The dining options were quite nice, predominantly Asian food with a good selection. Overall, a great value for the money.

Rooms
8.0
The rooms were small and dated but clean with fantastic harbor views.
Service
9.0
The service was exceptional, with highly trained and extremely helpful staff.
Location
9.0
The location was excellent, within walking distance to various amenities and the MRT.
Dining
7.0
The dining options were quite nice, predominantly Asian food with a good selection.
Facilities
8.0
The facilities were well-maintained and offered what we needed during our stay.
Emily
United Kingdom, August  2023
8.4/10

This hotel offers a cozy stay with clean and comfortable rooms and friendly staff, although the dining options could be improved. The location is superb, providing easy access to shopping areas and transport links. The facilities are well-kept and enjoyable.

Rooms
8.0
The rooms are compact but clean and comfortable, ideal for business travelers.
Service
9.0
The staff here are very service-oriented, always ready to assist guests with a smile.
Location
10.0
The location in Causeway Bay is hard to beat, with plenty of dining and shopping options nearby.
Dining
7.0
The dining experience is generally good, with a fantastic buffet overlooking the water, although prices can be a bit high.
Facilities
8.0
The facilities are well-maintained and meet expectations for a comfortable stay.
Ann
United States of America, August  2023
7.6/10

I had a mixed experience at the hotel. The rooms were spacious, allowing my little boy to play comfortably, but they were not as advertised, with stained chairs instead of a nice sofa. The smelly carpets and curtains were a downside. On the bright side, they served a decent breakfast and hosted a great 'cocktail hour' with hot appetizers. The staff was welcoming and went out of their way to attend to all my needs.

Rooms
7.0
The room was great and had plenty of space for my little boy to play with his toys. However, the layout did not match what was advertised, and there were stained chairs instead of the expected sofa. The smelly carpets and curtains were noticeable.
Service
8.0
The staff were all delightful and made me feel very welcome. However, there seemed to be some coordination issues during the check-out process the next morning. Despite the rooms showing signs of wearing, the modern fitness center and heated tennis courts were a nice touch. The suggestion to have the housekeeper use freshener was appreciated.
Location
9.0
The location of the hotel was excellent, right next to the Causeway Bay MTR station in the heart of Causeway Bay. It was convenient to explore the shopping areas and MTR, with easy access to the World Trade Centre hosting branded shops like Muji and Uniqlo, as well as various food stalls to enjoy the local delicacies.
Dining
7.0
The dining experience was good overall, but a bit on the expensive side. I found it annoying that for a booking for two people, paying around £30 for breakfast felt steep, although the variety of food was impressive. Locally caught fish was a highlight
Facilities
7.0
The hotel offered a modern fitness center, heated tennis courts, and a great breakfast. The facilities were decent overall, but a few areas showed signs of aging, impacting the overall experience.
Homer
United States of America, May  2023
8.4/10

The hotel offers clean and comfortable rooms perfect for a business visit or anniversary stay. The staff is friendly, courteous, and helpful, and the food is excellent. Despite some rooms showing a bit of wear, the overall experience is delightful. The location is convenient with vibrant surroundings, but some may find it a bit small.

Rooms
8.0
The rooms are spacious and well-appointed, meeting the requirements for a business visit or anniversary stay. They may show a little wear but nothing to complain about.
Service
8.0
The service is efficient, friendly, and knowledgeable. The staff is always ready to assist, although there were times when not all were on duty.
Location
9.0
The hotel's location is excellent in the prime shopping mall area with a vibrant atmosphere. It offers great convenience for exploring the city and is very near to the shopping district.
Dining
8.0
The dining scene is very good with a variety of food options to choose from, making up for any minor disappointments.
Facilities
9.0
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Rooms and Guests2 Guest, 1 Room